Refund Policy – Total Protection Hub
At Total Protection Hub, we strive to deliver the highest quality cyber security solutions and services. Customer satisfaction is very important to us, and we want you to feel confident in choosing our services. This Refund Policy outlines the conditions under which refunds may be issued.
1. Services Eligibility for Refund
Since our services involve digital security solutions, consulting, and custom implementations, refunds are handled on a case-by-case basis. Refunds may be considered in the following situations:
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If a service was purchased but not delivered due to technical or operational reasons on our end.
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If you cancel a service within the specified cancellation period (if applicable to your package).
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If an accidental duplicate payment was made.
2. Non-Refundable Services
Refunds cannot be issued for:
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Services already delivered or partially delivered.
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Customized security solutions, reports, or consultations.
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Subscription-based services after the billing cycle has started.
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Third-party software, licenses, or tools purchased on your behalf.
3. Refund Request Process
To request a refund, please contact us at:
📧 support@totalprotectionhub.com
📞 [Your Business Phone Number]
When submitting your request, please include:
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Your name and contact details.
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The service purchased.
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The reason for the refund request.
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Supporting details (such as payment receipt or transaction ID).
4. Refund Approval & Timeline
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All refund requests will be reviewed within 7–10 business days.
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If approved, refunds will be processed to your original payment method.
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Refund timelines may vary depending on your bank, card issuer, or payment provider.
5. Policy Updates
We may update this Refund Policy to reflect changes in our business practices or legal requirements. Any updates will be posted on this page with the revised date.
6. Contact Us
If you have any questions regarding this Refund Policy, please contact us:
📧 Email: support@totalprotectionhub.com
📍 Address: [Your Company Address]
📞 Phone: [Your Business Phone Number]